@charset "utf-8";


/*!
 * 名称：kf5网页聊天组件
 * UI&UE设计：冉续(qq181764166)
 * HTML5开发：冉续(qq181764166)
 * http://funcss.zcool.com.cn/
 *
 * 为kf5云客服设计和开发。
 *
 */


/*! normalize.css v4.1.1 | MIT License | github.com/necolas/normalize.css */

html {
    font-family: sans-serif;
    line-height: 1.15;
    -ms-text-size-adjust: 100%;
    -webkit-text-size-adjust: 100%
}

body {
    margin: 0
}

article,
aside,
details,
figcaption,
figure,
footer,
header,
main,
menu,
nav,
section,
summary {
    display: block
}

audio,
canvas,
progress,
video {
    display: inline-block
}

audio:not([controls]) {
    display: none;
    height: 0
}

progress {
    vertical-align: baseline
}

[hidden],
template {
    display: none
}

a {
    background-color: transparent;
    -webkit-text-decoration-skip: objects
}

a:active,
a:hover {
    outline-width: 0
}

abbr[title] {
    border-bottom: none;
    text-decoration: underline;
    text-decoration: underline dotted
}

b,
strong {
    font-weight: inherit;
    font-weight: bolder
}

dfn {
    font-style: italic
}

h1 {
    font-size: 2em;
    margin: .67em 0
}

mark {
    background-color: #ff0;
    color: #000
}

small {
    font-size: 80%
}

sub,
sup {
    font-size: 75%;
    line-height: 0;
    position: relative;
    vertical-align: baseline
}

sub {
    bottom: -.25em
}

sup {
    top: -.5em
}

img {
    border-style: none
}

svg:not(:root) {
    overflow: hidden
}

code,
kbd,
pre,
samp {
    font-family: monospace, monospace;
    font-size: 1em
}

figure {
    margin: 1em 40px
}

hr {
    box-sizing: content-box;
    height: 0;
    overflow: visible
}

button,
input,
optgroup,
select,
textarea {
    font: inherit;
    margin: 0
}

optgroup {
    font-weight: 700
}

button,
input {
    overflow: visible
}

button,
select {
    text-transform: none
}

[type=reset],
[type=submit],
button,
html [type=button] {
    -webkit-appearance: button
}

[type=button]::-moz-focus-inner,
[type=reset]::-moz-focus-inner,
[type=submit]::-moz-focus-inner,
button::-moz-focus-inner {
    border-style: none;
    padding: 0
}

[type=button]:-moz-focusring,
[type=reset]:-moz-focusring,
[type=submit]:-moz-focusring,
button:-moz-focusring {
    outline: 1px dotted ButtonText
}

fieldset {
    border: 1px solid silver;
    margin: 0 2px;
    padding: .35em .625em .75em
}

legend {
    box-sizing: border-box;
    color: inherit;
    display: table;
    max-width: 100%;
    padding: 0;
    white-space: normal
}

textarea {
    overflow: auto
}

[type=checkbox],
[type=radio] {
    box-sizing: border-box;
    padding: 0
}

[type=number]::-webkit-inner-spin-button,
[type=number]::-webkit-outer-spin-button {
    height: auto
}

[type=search] {
    -webkit-appearance: textfield;
    outline-offset: -2px
}

[type=search]::-webkit-search-cancel-button,
[type=search]::-webkit-search-decoration {
    -webkit-appearance: none
}

::-webkit-input-placeholder {
    color: inherit;
    opacity: .54
}

::-webkit-file-upload-button {
    -webkit-appearance: button;
    font: inherit
}

.kf5-chat-support-box {
    box-shadow: 0 2px 5px 0 rgba(0, 0, 0, .16), 0 2px 10px 0 rgba(0, 0, 0, .12)
}

.support-leave-msg:hover {
    box-shadow: 0 8px 17px 0 rgba(0, 0, 0, .2), 0 6px 20px 0 rgba(0, 0, 0, .19)
}

body {
    width: 100vw;
    overflow: hidden;
    font-family: Helvetica Neue, Helvetica, PingFang SC, Hiragino Sans GB, Microsoft YaHei, 微软雅黑, Arial, sans-serif;
    font-size: 14px;
    line-height: 1.428571429;
    color: #333;
    word-wrap: break-word;
    word-break: normal;
    -webkit-hyphens: auto;
    -ms-hyphens: auto;
    hyphens: auto
}

* {
    box-sizing: border-box
}

::-moz-selection {
    background: rgba(105, 203, 241, .65)
}

::selection {
    background: rgba(105, 203, 241, .65)
}

::-webkit-scrollbar {
    width: 7px;
    height: 7px;
    background-color: transparent
}

::-webkit-scrollbar-track {
    border-radius: 0;
    padding: 0;
    background-color: transparent
}

::-webkit-scrollbar-thumb {
    border-radius: 10px;
    padding: 0;
    background-color: rgba(0, 0, 0, .2)
}

::-webkit-scrollbar-thumb:hover {
    background-color: rgba(0, 0, 0, .3)
}

[class*=" icon-"],
[class^=icon-] {
    vertical-align: middle
}

a {
    text-decoration: none;
    color: #4078c0
}

.chat-card_head h1,
.chat-card_head h2,
.chat-card_head h3,
.chat-card_head h4,
.chat-card_head h5,
.chat-card_head h6,
.hint,
.reset {
    padding: 0;
    margin: 0
}

.db {
    display: block!important
}

.dib {
    display: inline-block!important
}

.di {
    display: inline!important
}

.toast {
    display: none;
    position: fixed;
    -webkit-transform-origin: left;
    transform-origin: left;
    z-index: 2;
    line-height: 1;
    color: #fff;
    border-radius: 40px;
    background: rgba(0, 0, 0, .8);
    padding: 8px 16px;
    font-size: 16px;
    opacity: 0
}

.hint {
    font-size: 12px;
    color: #777
}

.chat-card_ad:after,
.chat-card_ad:before,
.chat-msg-left:after,
.chat-msg-left:before,
.chat-msg-right:after,
.chat-msg-right:before,
.chat-panel:after,
.chat-panel:before,
.chat-textarea-box_tool:after,
.chat-textarea-box_tool:before,
.chat-textarea-face-box_list:after,
.chat-textarea-face-box_list:before,
.clearfix:after,
.clearfix:before,
.form_item:after,
.form_item:before,
.support-header_content_base:after,
.support-header_content_base:before,
.support-list_item:after,
.support-list_item:before,
.user-pic-group:after,
.user-pic-group:before {
    display: table;
    content: ""
}

.chat-card_ad:after,
.chat-msg-left:after,
.chat-msg-right:after,
.chat-panel:after,
.chat-textarea-box_tool:after,
.chat-textarea-face-box_list:after,
.clearfix:after,
.form_item:after,
.support-header_content_base:after,
.support-list_item:after,
.user-pic-group:after {
    clear: both
}

.fl {
    float: left!important
}

.fr {
    float: right!important
}

.chat-msg-text a,
.link {
    color: #4078c0;
    text-decoration: none
}

.chat-msg-text a:hover,
.link:hover {
    color: #1972e6;
    text-decoration: underline
}

.chat-msg-file-info h4,
.chat-textarea-datalist ul a,
.ellipsis,
.support-header_intro,
.support-header_name,
.support-list_item_info_intro,
.support-list_item_info_title {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap
}

.text-success {
    color: #21d376!important
}

.text-info {
    color: #35b3e1!important
}

.text-warning {
    color: #ffa900!important
}

.text-danger {
    color: #ff595f!important
}

.text-gray {
    color: #777!important
}

.disabled,
:disabled {
    cursor: not-allowed!important
}

.transition-2s {
    -webkit-transition: all .2s ease;
    transition: all .2s ease
}

.transition-4s {
    -webkit-transition: all .4s ease;
    transition: all .4s ease
}

.shadow {
    box-shadow: 0 0 1px rgba(0, 0, 0, .2), 0 3px 3px rgba(0, 0, 0, .1), 0 4px 8px rgba(0, 0, 0, .2)
}

.center,
.loading-indicator .loading,
.toast {
    position: absolute!important;
    left: 50%;
    top: 45%;
    -webkit-transform: translate(-50%, -50%);
    transform: translate(-50%, -50%)
}

.chat-msg-file-pic {
    cursor: pointer
}

.chat-msg-file-pic:after {
    content: "";
    display: block;
    height: 100%;
    width: 100%;
    margin: auto;
    background: url(../img/file-icon/file.png) no-repeat 50%;
    background-size: contain
}

.chat-msg-file-pic[href$=".css"]:after,
.chat-msg-file-pic[href$=".html"]:after,
.chat-msg-file-pic[href$=".xml"]:after {
    background-image: url(../img/file-icon/code.png)
}

.chat-msg-file-pic[href$=".gzip"]:after,
.chat-msg-file-pic[href$=".ios"]:after,
.chat-msg-file-pic[href$=".jar"]:after,
.chat-msg-file-pic[href$=".rar"]:after,
.chat-msg-file-pic[href$=".zip"]:after {
    background-image: url(../img/file-icon/rar.png)
}

.chat-msg-file-pic[href$=".xls"]:after,
.chat-msg-file-pic[href$=".xlsm"]:after,
.chat-msg-file-pic[href$=".xlsx"]:after,
.chat-msg-file-pic[href$=".xlt"]:after {
    background-image: url(../img/file-icon/excel.png)
}

.chat-msg-file-pic[href$=".pps"]:after,
.chat-msg-file-pic[href$=".ppt"]:after,
.chat-msg-file-pic[href$=".pptx"]:after {
    background-image: url(../img/file-icon/ppt.png)
}

.chat-msg-file-pic[href$=".doc"]:after,
.chat-msg-file-pic[href$=".docm"]:after,
.chat-msg-file-pic[href$=".docx"]:after,
.chat-msg-file-pic[href$=".dot"]:after,
.chat-msg-file-pic[href$=".dotm"]:after,
.chat-msg-file-pic[href$=".dotx"]:after {
    background-image: url(../img/file-icon/word.png)
}

.chat-msg-file-pic[href$=".psd"]:after {
    background-image: url(../img/file-icon/ps.png)
}

.chat-msg-file-pic[href$=".sketch"]:after {
    background-image: url(../img/file-icon/sketch.png)
}

.chat-msg-file-pic[href$=".indd"]:after {
    background-image: url(../img/file-icon/id.png)
}

.chat-msg-file-pic[href$=".pdf"]:after {
    background-image: url(../img/file-icon/pdf.png)
}

.chat-msg-file-pic[href$=".avi"]:after,
.chat-msg-file-pic[href$=".mov"]:after,
.chat-msg-file-pic[href$=".mp4"]:after,
.chat-msg-file-pic[href$=".swf"]:after {
    background-image: url(../img/file-icon/video.png)
}

.chat-score,
.chat-textarea-datalist ul,
.chat-textarea-face-box_list,
.support-list {
    list-style: none;
    margin: 0;
    padding: 0
}

.btn {
    display: -webkit-inline-box;
    display: -ms-inline-flexbox;
    display: inline-flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    font-size: 14px;
    line-height: 1.428571429;
    padding: 5px 10px;
    text-align: center;
    cursor: pointer;
    border: 1px solid transparent;
    white-space: nowrap;
    outline: none;
    vertical-align: middle;
    border-radius: 3px;
    height: 32px
}

.btn.disabled,
.btn:disabled {
    opacity: .6
}

.btn+.btn {
    margin-left: 5px
}

.btn-file {
    position: relative;
    overflow: hidden
}

.btn-block {
    display: block;
    width: 100%
}

.btn-block+.btn-block {
    margin-top: 5px;
    margin-left: 0
}

.btn-lg {
    font-size: 16px;
    line-height: 1.5;
    padding: 6px 12px;
    height: 38px
}

.btn-sm {
    font-size: 13px;
    line-height: 1.33333;
    padding: 4.33333px 8.66667px;
    height: 28px
}

.btn-xs {
    font-size: 12px;
    line-height: 1.11111;
    padding: 3.33333px 6.66667px;
    height: 22px
}

.btn-default {
    background-color: #fff;
    border-color: #dadada
}

.btn-default:hover {
    border-color: #c8c8c8
}

.btn-default.active {
    z-index: 2;
    box-shadow: none;
    color: #fff;
    border-color: #5d94f3;
    background-color: #5d94f3
}

.btn-link {
    background-color: transparent
}

.btn-link:active {
    background: #f9f9f9;
    box-shadow: none
}

.btn-primary {
    background-color: #8190b5;
    color: #fff
}

.btn-primary:hover {
    border-color: rgba(0, 0, 0, .05);
    background-color: #8896b9
}

.btn-primary.active {
    z-index: 2;
    box-shadow: none;
    border-color: rgba(0, 0, 0, .08);
    background-color: #7b89ac
}

.btn-success {
    background-color: #21d376;
    color: #fff
}

.btn-success:hover {
    border-color: rgba(0, 0, 0, .05);
    background-color: #22dd7c
}

.btn-success.active {
    z-index: 2;
    box-shadow: none;
    border-color: rgba(0, 0, 0, .08);
    background-color: #1fc870
}

.btn-info {
    background-color: #35b3e1;
    color: #fff
}

.btn-info:hover {
    border-color: rgba(0, 0, 0, .05);
    background-color: #40b7e2
}

.btn-info.active {
    z-index: 2;
    box-shadow: none;
    border-color: rgba(0, 0, 0, .08);
    background-color: #32aad6
}

.btn-warning {
    background-color: #ffa900;
    color: #fff
}

.btn-warning:hover {
    border-color: rgba(0, 0, 0, .05);
    background-color: #ffad0a
}

.btn-warning.active {
    z-index: 2;
    box-shadow: none;
    border-color: rgba(0, 0, 0, .08);
    background-color: #f2a100
}

.btn-danger {
    background-color: #ff595f;
    color: #fff
}

.btn-danger:hover {
    border-color: rgba(0, 0, 0, .05);
    background-color: #ff6166
}

.btn-danger.active {
    z-index: 2;
    box-shadow: none;
    border-color: rgba(0, 0, 0, .08);
    background-color: #f2555a
}

.btn-gray {
    background-color: silver;
    color: #fff
}

.btn-gray:hover {
    border-color: rgba(0, 0, 0, .05);
    background-color: #c4c4c4
}

.btn-gray.active {
    z-index: 2;
    box-shadow: none;
    border-color: rgba(0, 0, 0, .08);
    background-color: #b6b6b6
}

.loading {
    position: relative;
    display: inline-block;
    line-height: 0;
    vertical-align: middle
}

.loading:after,
.loading:before {
    content: "";
    display: inline-block;
    border: 3px solid rgba(0, 0, 0, .1);
    border-radius: 50%;
    height: 32px;
    width: 32px;
    box-sizing: border-box
}

.loading:after {
    position: absolute;
    left: 0;
    top: 0;
    border-color: #21d376 transparent transparent;
    -webkit-animation: a .6s linear infinite;
    animation: a .6s linear infinite
}

.loading-lg:after,
.loading-lg:before {
    height: 48px;
    width: 48px;
    border-width: 3px
}

.loading-sm:after,
.loading-sm:before {
    height: 18px;
    width: 18px;
    border-width: 2px
}

.loading-xs:after,
.loading-xs:before {
    height: 12px;
    width: 12px;
    border-width: 2px
}

@-webkit-keyframes a {
    0% {
        -webkit-transform: rotate(0);
        transform: rotate(0)
    }
    to {
        -webkit-transform: rotate(1turn);
        transform: rotate(1turn)
    }
}

@keyframes a {
    0% {
        -webkit-transform: rotate(0);
        transform: rotate(0)
    }
    to {
        -webkit-transform: rotate(1turn);
        transform: rotate(1turn)
    }
}

.loading-indicator {
    position: fixed;
    left: 0;
    top: 0;
    right: 0;
    bottom: 0;
    z-index: 5;
    background: hsla(0, 0%, 100%, .5);
    border-radius: 8px;
    padding: 12px;
    -webkit-backdrop-filter: blur(5px);
    display: none
}

.chat-panel {
    background: #f9f9f9;
    overflow: auto;
    padding: 16px;
    padding-bottom: 0
}

.chat-panel .chat-data-time,
.chat-panel time {
    line-height: 1;
    text-align: center;
    display: block;
    margin-bottom: 8px;
    font-size: 12px;
    color: #999;
    text-shadow: 1px 1px 1px hsla(0, 0%, 100%, .6)
}

.chat-panel>:last-child {
    margin-bottom: 16px
}

.chat-msg-pic {
    position: absolute;
    bottom: 0;
    line-height: 0
}

.chat-msg-pic img {
    height: 34px;
    width: 34px
}

.chat-data,
.system-group {
    margin-bottom: 8px
}

.chat-data {
    text-align: center;
    font-size: 12px
}

.chat-data span {
    display: inline-block;
    background: rgba(0, 0, 0, .08);
    padding: 4px 8px;
    line-height: 1;
    color: #7c7c7c;
    border-radius: 2px;
    text-shadow: 1px 1px 1px hsla(0, 0%, 100%, .6)
}

.chat-msg-text {
    -webkit-font-smoothing: antialiased;
    -webkit-hyphens: auto;
    -ms-hyphens: auto;
    hyphens: auto;
    word-wrap: break-word;
    word-break: normal;
    position: relative;
    clear: both;
    padding: 8px 16px;
    border: 1px solid transparent;
    max-width: 100%;
    min-width: 50px;
    min-height: 22px;
    line-height: 1.6em
}

.chat-msg-text p {
    margin: 0 0 8px
}

.chat-msg-text ol,
.chat-msg-text ul {
    margin: 5px 0;
    padding-left: 20px
}

.chat-msg-text ol li,
.chat-msg-text ul li {
    margin-bottom: 3px
}

.chat-msg-text ol li a,
.chat-msg-text ul li a {
    margin: 0
}

.chat-msg-text a {
    margin: 0 3px
}

.chat-msg-text :last-child {
    margin-bottom: 0
}

.chat-msg-text img {
    max-width: 100%
}

.chat-msg-text+.chat-msg-text {
    margin-top: 3px
}

.chat-msg-text:last-child:before {
    bottom: -1px
}

.chat-msg-text:last-child:after,
.chat-msg-text:last-child:before {
    content: "";
    position: absolute;
    height: 0;
    width: 0;
    display: block
}

.chat-msg-text:last-child:after {
    bottom: 0
}

.emoji {
    height: 18px;
    width: 18px;
    display: inline;
    vertical-align: text-bottom;
    margin: 0 2px
}

.chat-msg-progress {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    position: absolute;
    padding: 0 8px;
    right: 100%;
    top: 0;
    bottom: 0
}

.chat-msg-progress .chat-msg-wrong {
    -ms-flex-item-align: end;
    align-self: flex-end;
    font-size: 10px;
    line-height: 1;
    color: #ff595f;
    white-space: nowrap
}

.chat-msg-left,
.chat-msg-right {
    position: relative;
    margin-bottom: 16px;
    padding: 0 10px 0 45px
}

.chat-msg-left .chat-msg-pic {
    left: 0
}

.chat-msg-left .chat-msg-text {
    background: #fff;
    border-color: #efefef;
    float: left
}

.chat-msg-left .chat-msg-text:last-child:before {
    display: inline-block;
    height: 0;
    width: 0;
    border: 10px solid transparent;
    border-bottom: 10px solid #efefef;
    left: -10px;
    border-left-width: 9px
}

.chat-msg-left .chat-msg-text:last-child:after {
    display: inline-block;
    height: 0;
    width: 0;
    border: 10px solid transparent;
    border-bottom: 10px solid #fff;
    left: -8px;
    border-left-width: 9px
}

.chat-msg-left .chat-msg-img .chat-msg-progress {
    right: 10px
}

.chat-msg-left .chat-msg-img:last-child {
    margin-left: -10px;
    max-width: 230px;
    -webkit-clip-path: polygon(10px 0, 100% 0, 100% 100%, 0 100%, 10px calc(100% - 10px));
    clip-path: polygon(10px 0, 100% 0, 100% 100%, 0 100%, 10px calc(100% - 10px))
}

.chat-msg-left .chat-msg-img:last-child .chat-msg-img_progress {
    right: 0
}

.chat-msg-right {
    text-align: right
}

.chat-msg-right .chat-msg-pic {
    display: none
}

.chat-msg-right .chat-msg-text {
    float: right;
    text-align: left;
    background: #5d94f3;
    border-color: #5d94f3;
    color: #fff
}

.chat-msg-right .chat-msg-text:last-child:before {
    display: inline-block;
    height: 0;
    width: 0;
    border: 10px solid transparent;
    border-bottom: 10px solid #5d94f3;
    right: -10px;
    border-left-width: 9px
}

.chat-msg-right .chat-msg-img {
    background: none
}

.chat-msg-right .chat-msg-img:last-child {
    margin-right: -10px;
    padding-left: 0;
    max-width: 230px;
    -webkit-clip-path: polygon(0 0, calc(100% - 10px) 0, calc(100% - 10px) calc(100% - 10px), 100% 100%, 0 100%);
    clip-path: polygon(0 0, calc(100% - 10px) 0, calc(100% - 10px) calc(100% - 10px), 100% 100%, 0 100%)
}

.chat-msg-right .chat-msg-img:last-child .chat-msg-progress {
    left: 0
}

.chat-msg-img {
    padding: 0;
    border: none;
    max-width: 220px
}

.chat-msg-img img {
    min-width: 64px;
    min-height: 64px;
    display: block
}

.chat-msg-img:last-child img {
    min-width: 74px
}

.chat-msg-img:last-child:after,
.chat-msg-img:last-child:before {
    display: none!important
}

.chat-msg-img .chat-msg-progress {
    position: absolute;
    left: 0;
    right: 0;
    top: 0;
    bottom: 0;
    text-align: center;
    background: rgba(0, 0, 0, .5);
    -webkit-backdrop-filter: blur(5px)
}

.chat-msg-file {
    position: relative;
    white-space: nowrap;
    line-height: 1.428571429
}

.chat-msg-file a:hover {
    text-decoration: none
}

a.chat-msg-file-pic {
    margin: 0;
    position: absolute;
    left: 8px;
    top: 8px
}

a.chat-msg-file-pic:after {
    content: "";
    display: block;
    height: 40px;
    width: 40px
}

.chat-msg-file-info {
    height: 40px;
    padding-left: 40px;
    padding-right: 25px;
    width: 220px
}

.chat-msg-file-info h4 {
    margin: 0
}

.chat-msg-file-info p {
    font-size: 14px;
    color: #777 .ellipsis
}

.chat-msg-file-info span {
    margin: 0 5px
}

.chat-msg-file-info span:first-child {
    margin-left: 0
}

.chat-msg-file-down {
    position: absolute;
    right: 0;
    top: 8px;
    text-align: center
}

.chat-msg-file-down .loading {
    margin-top: 10px;
    margin-right: 10px
}

.chat-msg-file-down a {
    margin: 0;
    display: block;
    height: 40px;
    width: 40px;
    background: url() no-repeat 50%
}

.img-user {
    border-radius: 100%
}

.chat-card {
    background: #fff;
    position: relative;
    border-radius: 2px;
    border: 1px solid #efefef;
    margin-bottom: 16px;
    -webkit-font-smoothing: antialiased;
    -webkit-hyphens: auto;
    -ms-hyphens: auto;
    hyphens: auto;
    word-wrap: break-word;
    word-break: normal
}

.chat-card_head {
    padding: 8px 12px;
    border-bottom: 1px solid #efefef
}

.chat-card_head h1,
.chat-card_head h2,
.chat-card_head h3,
.chat-card_head h4,
.chat-card_head h5,
.chat-card_head h6 {
    font-size: 14px;
    line-height: 1.6em
}

.chat-card_head a {
    color: inherit
}

.chat-card_head a:hover {
    color: #4078c0
}

.chat-card_body {
    padding: 10px 12px
}

.chat-card_body img {
    max-width: 100%
}

.chat-card_body .link:hover,
.chat-card_body a:hover {
    color: #1972e6;
    text-decoration: underline
}

.chat-card_body>ul {
    line-height: 1.6em;
    margin: 5px 0;
    padding-left: 20px
}

.chat-card_body>ul li {
    margin-bottom: 3px
}

.chat-card_foot {
    text-align: right;
    padding: 12px;
    border-top: 1px solid #efefef
}

.chat-card_foot p {
    margin: 0
}

.chat-score {
    text-align: center;
    margin-bottom: 10px
}

.chat-score li {
    display: inline-block;
    margin: 8px 20px
}

.chat-score a {
    display: block;
    text-align: center;
    font-size: 12px;
    color: inherit;
    overflow: visible!important
}

.chat-score a:hover {
    color: #4078c0
}

.chat-score a:hover:before {
    -webkit-transform: scale(1.1) translateY(-3px);
    transform: scale(1.1) translateY(-3px)
}

.chat-score a:before {
    content: "";
    -webkit-transition: -webkit-transform .2s ease-out;
    transition: -webkit-transform .2s ease-out;
    transition: transform .2s ease-out;
    transition: transform .2s ease-out, -webkit-transform .2s ease-out;
    display: inline-block;
    height: 42px;
    width: 40px;
    margin-bottom: 3px
}

.chat-score p {
    margin: 0;
    padding: 0
}

.chat-score-good:before {
    background: url() no-repeat 50%
}

.chat-score-medium:before {
    background: url() no-repeat 50%
}

.chat-score-bad:before {
    background: url() no-repeat 50%
}

.chat-card_ad {
    color: inherit
}

.chat-card_ad:hover .chat-card_ad_info {
    text-decoration: underline;
    color: #4078c0
}

.chat-card_ad_img {
    float: left;
    background-size: cover;
    background-color: #eee;
    background-position: 50%;
    height: 64px;
    width: 64px;
    margin-right: 8px
}

.form_item {
    margin-bottom: 16px
}

.form_item .hint {
    font-size: 12px;
    color: #777;
    margin-top: 4px;
    line-height: 1
}

.form_item .has-success {
    border-color: #35b3e1!important
}

.form_item .has-success:focus {
    box-shadow: 0 0 3px #64c5e8
}

.form_item .has-warning {
    border-color: #ffa900!important
}

.form_item .has-warning:focus {
    box-shadow: 0 0 3px #fb3
}

.form_item .has-error {
    border-color: #ff595f!important
}

.form_item .has-error:focus {
    box-shadow: 0 0 3px #ff8a8e
}

.form_item textarea {
    resize: none;
    height: 6em
}

.form_item:last-child {
    margin-bottom: 8px
}

.important {
    color: #ff595f
}

.form_item_title {
    margin-bottom: 4px
}

[type=date],
[type=datetime-local],
[type=email],
[type=month],
[type=number],
[type=password],
[type=search],
[type=tel],
[type=text],
[type=time],
[type=url],
[type=week],
select,
textarea {
    -webkit-appearance: none;
    position: relative;
    display: block;
    width: 100%;
    -webkit-transition: all .2s ease;
    transition: all .2s ease;
    border: 1px solid #dadada;
    border-radius: 3px;
    vertical-align: middle;
    font-size: 14px;
    line-height: 1.428571429;
    height: 2.2em;
    padding: 0 .5em;
    font: inherit;
    outline: none
}

[type=date]:hover,
[type=datetime-local]:hover,
[type=email]:hover,
[type=month]:hover,
[type=number]:hover,
[type=password]:hover,
[type=search]:hover,
[type=tel]:hover,
[type=text]:hover,
[type=time]:hover,
[type=url]:hover,
[type=week]:hover,
select:hover,
textarea:hover {
    border-color: #c5c5c5;
    z-index: 1
}

[type=date]:focus,
[type=datetime-local]:focus,
[type=email]:focus,
[type=month]:focus,
[type=number]:focus,
[type=password]:focus,
[type=search]:focus,
[type=tel]:focus,
[type=text]:focus,
[type=time]:focus,
[type=url]:focus,
[type=week]:focus,
select:focus,
textarea:focus {
    z-index: 1;
    border-color: #5d94f3;
    box-shadow: 0 0 3px #8db4f6
}

[type=date].disabled,
[type=date]:disabled,
[type=datetime-local].disabled,
[type=datetime-local]:disabled,
[type=email].disabled,
[type=email]:disabled,
[type=month].disabled,
[type=month]:disabled,
[type=number].disabled,
[type=number]:disabled,
[type=password].disabled,
[type=password]:disabled,
[type=search].disabled,
[type=search]:disabled,
[type=tel].disabled,
[type=tel]:disabled,
[type=text].disabled,
[type=text]:disabled,
[type=time].disabled,
[type=time]:disabled,
[type=url].disabled,
[type=url]:disabled,
[type=week].disabled,
[type=week]:disabled,
select.disabled,
select:disabled,
textarea.disabled,
textarea:disabled {
    background: #f5f5f5
}

[type=date].form_item-inline,
[type=datetime-local].form_item-inline,
[type=email].form_item-inline,
[type=month].form_item-inline,
[type=number].form_item-inline,
[type=password].form_item-inline,
[type=search].form_item-inline,
[type=tel].form_item-inline,
[type=text].form_item-inline,
[type=time].form_item-inline,
[type=url].form_item-inline,
[type=week].form_item-inline,
select.form_item-inline,
textarea.form_item-inline {
    display: inline-block;
    width: auto
}

textarea {
    padding: .25em .5em;
    font-size: 13px
}

select {
    background: #fff
}

[type=checkbox],
[type=radio] {
    margin-right: 5px;
    vertical-align: text-top;
    outline: none;
    position: relative;
    top: 1px
}

.form_item_box {
    padding: 5px 10px;
    border-radius: 3px;
    border: 1px solid #dadada
}

.form_item_box label {
    display: block;
    margin: 6px 0
}

::-webkit-calendar-picker-indicator {
    border-radius: 2px;
    color: #333;
    height: 6px;
    padding: 8px;
    font-size: 12px
}

::-webkit-datetime-edit-fields-wrapper {
    padding: 0
}


/*!
 * Waves v0.7.5
 * http://fian.my.id/Waves
 *
 * Copyright 2014-2016 Alfiana E. Sibuea and other contributors
 * Released under the MIT license
 * https://github.com/fians/Waves/blob/master/LICENSE
 */

.waves-effect {
    position: relative;
    cursor: pointer;
    display: inline-block;
    overflow: hidden;
    -webkit-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
    -webkit-tap-highlight-color: transparent;
    -webkit-transform: translateZ(0);
    transform: translateZ(0)
}

.waves-effect .waves-ripple {
    position: absolute;
    border-radius: 50%;
    width: 100px;
    height: 100px;
    margin-top: -50px;
    margin-left: -50px;
    opacity: 0;
    background: rgba(0, 0, 0, .1);
    -webkit-transition: all .4s ease-out;
    transition: all .4s ease-out;
    -webkit-transition-property: -webkit-transform, opacity;
    -webkit-transition-property: opacity, -webkit-transform;
    transition-property: opacity, -webkit-transform;
    transition-property: transform, opacity;
    transition-property: transform, opacity, -webkit-transform;
    -webkit-transform: scale(0) translate(0);
    transform: scale(0) translate(0);
    pointer-events: none
}

.waves-button,
.waves-circle {
    -webkit-transform: translateZ(0);
    transform: translateZ(0)
}

.waves-visible {
    overflow: visible!important
}

.waves-effect:hover .waves-ripple {
    will-change: transform, opacity
}

.waves-effect.waves-light .waves-ripple {
    background: hsla(0, 0%, 100%, .3)
}

.waves-effect.waves-classic .waves-ripple {
    background: rgba(0, 0, 0, .1)
}

.waves-effect.waves-classic.waves-light .waves-ripple {
    background: hsla(0, 0%, 100%, .3)
}

.waves-effect.waves-green .waves-ripple {
    background: rgba(0, 198, 104, .3)
}

.waves-effect.waves-orange .waves-ripple {
    background: rgba(245, 166, 35, .3)
}

.waves-effect.waves-red .waves-ripple {
    background: rgba(255, 95, 155, .3)
}

body {
    height: 100%
}

.kf5-chat {
    position: fixed;
    left: 0;
    top: 0;
    bottom: 0;
    right: 0
}

.kf5-chat.fancybox-margin {
    -webkit-filter: blur(3px);
    filter: blur(3px)
}

.kf5-chat-support-box_scroll {
    top: 0;
    overflow: hidden;
    -webkit-overflow-scrolling: auto
}

.kf5-chat-support-box_scroll,
.kf5-chat-support-box_scroll_inner {
    position: absolute;
    left: 0;
    right: 0;
    bottom: 0
}

.kf5-chat-support-box_scroll_inner {
    top: auto
}

.kf5-chat-support-box_scroll_inner:hover .support-body {
    will-change: scroll-position, height
}

.scroll_mousewheel {
    padding-bottom: 24px
}

.scroll_mousewheel.isChat {
    padding-bottom: 76px
}

.kf5-chat-support-box {
    position: absolute;
    left: 0;
    top: 0;
    right: 0;
    bottom: 0;
    margin: auto;
    width: 360px;
    height: 540px;
    background: #f9f9f9;
    overflow: hidden
}

.support-header {
    position: relative;
    z-index: 2;
    max-height: 360px;
    background: #5d94f3;
    box-shadow: 0 1px 3px rgba(0, 0, 0, .2)
}

.support-header.show .support-header_content_more+.support-header_content_base {
    opacity: 0;
    -webkit-transform: translateY(35px);
    transform: translateY(35px);
    pointer-events: none
}

.support-header.show .support-header_content_more {
    opacity: 1;
    -webkit-transform: scaleX(1);
    transform: scaleX(1);
    pointer-events: auto
}

.header-contact {
    position: absolute;
    left: 0;
    right: 0;
    bottom: 0;
    height: 24px;
    line-height: 24px;
    font-size: 12px;
    text-align: center;
    margin: 0
}

.header-contact a {
    color: hsla(0, 0%, 100%, .3)
}

.kf5-chat-back {
    position: absolute;
    left: 16px;
    top: 23px;
    z-index: 4;
    height: 40px;
    width: 40px;
    border-radius: 5px;
    text-indent: -9999px;
    margin-right: 8px;
    margin-left: -8px;
    background: url() no-repeat 50%;
    opacity: .6;
    -webkit-transition: all .2s cubic-bezier(.39, .575, .565, 1);
    transition: all .2s cubic-bezier(.39, .575, .565, 1)
}

.kf5-chat-back:hover {
    opacity: 1;
    background-color: rgba(0, 0, 0, .08)
}

.sub-page .support-header_content_base {
    left: 50px
}

.support-header_tool {
    position: absolute;
    right: 5px;
    top: 3px;
    padding: 0 2px;
    z-index: 4
}

.support-header-tool_close,
.support-header-tool_max,
.support-header-tool_sound {
    float: right;
    padding: 5px;
    margin-right: 3px;
    height: 30px;
    width: 30px;
    opacity: .6;
    cursor: pointer;
    text-indent: -9999px;
    overflow: visible
}

.support-header-tool_close:hover,
.support-header-tool_max:hover,
.support-header-tool_sound:hover {
    opacity: 1
}

.support-header-tool_sound {
    background: url() no-repeat 50%
}

.support-header-tool_sound.toggle {
    background: url() no-repeat 50%
}

.support-header-tool_max {
    background: url() no-repeat 50%
}

.support-header_content {
    position: relative;
    overflow: hidden;
    padding: 20px 16px;
    min-height: 80px
}

.support-header_content_more {
    padding-top: 8px;
    text-align: center;
    color: #fff;
    opacity: 0;
    -webkit-transform: scale3d(.8, .8, .8);
    transform: scale3d(.8, .8, .8);
    -webkit-transition: all .4s cubic-bezier(.39, .575, .565, 1);
    transition: all .4s cubic-bezier(.39, .575, .565, 1);
    pointer-events: none
}

.support-header_content_more_top img {
    display: inline-block;
    margin-bottom: 8px;
    border-radius: 100%;
    box-shadow: 0 2px 4px rgba(0, 0, 0, .1);
    height: 56px;
    width: 56px
}

.support-header_content_more_top h2 {
    line-height: 1;
    margin: 0;
    padding: 0;
    margin-bottom: 10px
}

.support-header_content_more_info,
.support-header_content_more_top h2 {
    font-size: 14px
}

.support-header_content_more_info {
    padding: 0 16px;
    margin-bottom: 10px;
    line-height: 1.6em;
    max-height: 105px;
    overflow-y: auto;
    word-wrap: break-word;
    word-break: normal;
    -webkit-hyphens: auto;
    -ms-hyphens: auto;
    hyphens: auto;
    -webkit-font-smoothing: antialiased
}

.support-header_content_more_social {
    line-height: 1
}

.support-header_content_more_social a {
    display: inline-block;
    height: 34px;
    width: 34px;
    border-radius: 100%;
    margin: 8px 5px;
    -webkit-transform: translateZ(0);
    transform: translateZ(0);
    text-indent: -9999px;
    background-position: 50%;
    background-repeat: no-repeat;
    background-color: rgba(0, 0, 0, .1)
}

.support-header_content_more_social a:hover {
    background-color: rgba(0, 0, 0, .15)
}

.social_weibo {
    background: url()
}

.social_weixin {
    background: url()
}

.social_taobao {
    background: url()
}

.social_phone {
    background: url()
}

.social_qq {
    background: url()
}

.social_twitter {
    background: url()
}

.social_wangwang {
    background: url()
}

.social_web {
    background: url()
}

.social_email {
    background: url()
}

.support-header_content_base {
    position: absolute;
    padding: 8px;
    border-radius: 5px;
    left: 16px;
    bottom: 12px;
    right: 16px;
    -webkit-transition: all .2s cubic-bezier(.39, .575, .565, 1);
    transition: all .2s cubic-bezier(.39, .575, .565, 1)
}

.support-header_content_base:hover {
    background: rgba(0, 0, 0, .1)
}

.support-header_pic {
    float: left;
    height: 40px;
    width: 40px;
    border-radius: 100%;
    box-shadow: 0 2px 4px rgba(0, 0, 0, .1);
    margin-right: 8px
}

.support-header_info {
    padding: 3px 0
}

.support-header_name {
    font-size: 14px;
    color: #fff;
    line-height: 1em;
    margin-bottom: 8px;
    width: 150px
}

.support-header_intro {
    font-size: 12px;
    color: hsla(0, 0%, 100%, .9);
    line-height: 1em
}

.support-body {
    position: relative;
    height: 436px;
    left: 0;
    right: 0;
    bottom: 0;
    z-index: 1;
    overflow-y: auto;
    overflow-x: hidden;
    -webkit-overflow-scrolling: touch
}

.slide {
    -webkit-transition: height .15s ease-out;
    transition: height .15s ease-out
}

.chat-page .support-body {
    height: 384px
}

.support-body_inner {
    position: relative;
    overflow: hidden
}

.support-body.blur {
    overflow: hidden;
    -webkit-font-smoothing: antialiased
}

.support-body.blur .support-body_inner {
    -webkit-filter: blur(6px);
    filter: blur(6px)
}

.support-body.blur .support-body_inner,
.support-body.blur:after {
    position: absolute;
    left: 0;
    top: 0;
    right: 0;
    bottom: 0
}

.support-body.blur:after {
    content: "";
    background: hsla(0, 0%, 100%, .95)
}

.support-all-offline {
    position: absolute;
    z-index: 4;
    left: 0;
    top: 0;
    right: 0;
    bottom: 0;
    padding: 70px 24px 30px;
    text-align: center;
    z-index: 1
}

.support-all-offline_info {
    color: #9ba1af;
    text-shadow: 1px 1px 1px hsla(0, 0%, 100%, .9);
    margin-bottom: 30px
}

.support-all-offline_info:before {
    content: "";
    display: block;
    margin: 10px auto;
    height: 81px;
    width: 89px;
    background: url() no-repeat 50%
}

.support-title {
    padding: 12px;
    line-height: 1em
}

.support-list {
    box-shadow: 0 0 4px rgba(0, 0, 0, .04);
    margin-bottom: 80px
}

.support-list_item {
    position: relative;
    background: #fff;
    border-bottom: 1px solid #efefef
}

.support-list_item .chat-type {
    position: absolute;
    right: 16px;
    top: 16px;
    height: 20px;
    width: 20px;
    opacity: .25
}

.support-list_item .is-chat {
    background: url() no-repeat 50%
}

.support-list_item .is-msg {
    background: url() no-repeat 50%
}

.support-list_item:hover {
    background: hsla(0, 0%, 100%, .5)
}

.support-list_item>a {
    display: block;
    padding: 16px
}

.support-list_item:last-child {
    border-bottom: none
}

.is-msg~.user-pic-group {
    -webkit-filter: saturate(0);
    filter: saturate(0);
    -webkit-transition: -webkit-filter .4s;
    transition: -webkit-filter .4s;
    transition: filter .4s;
    transition: filter .4s, -webkit-filter .4s
}

.is-msg~.user-pic-group:hover {
    -webkit-filter: saturate(1);
    filter: saturate(1)
}

.user-pic-group {
    float: left;
    text-align: center;
    width: 50px;
    line-height: 0
}

.user-pic-group img {
    position: relative;
    height: 38px;
    width: 38px;
    border: 2px solid #fff;
    border-radius: 100%;
    margin: 0 -12px
}

.user-pic-group img:first-of-type {
    z-index: 3
}

.user-pic-group img:nth-of-type(2) {
    z-index: 2
}

.user-pic-group img:nth-of-type(3) {
    z-index: 1
}

.support-list_item_info {
    padding: 2px 24px 2px 60px
}

.support-list_item_info_title {
    line-height: 1em;
    font-size: 14px;
    font-weight: 500;
    margin-bottom: 8px;
    color: #333
}

.support-list_item_info_intro {
    line-height: 1em;
    font-size: 12px;
    color: #999
}

.support-leave-msg {
    display: inline-block;
    height: 36px;
    line-height: 36px;
    padding: 0 16px;
    color: hsla(0, 0%, 100%, .9);
    border-radius: 40px;
    background: #5d94f3;
    box-shadow: 0 4px 8px rgba(0, 0, 0, .15), 0 8px 16px rgba(0, 0, 0, .1);
    -webkit-transition: all .2s ease-out;
    transition: all .2s ease-out
}

.support-leave-msg:hover {
    background: #5c92f0
}

.support-leave-msg:before {
    content: "";
    float: left;
    position: relative;
    margin-right: 5px;
    top: 50%;
    margin-top: -8px;
    display: inline-block;
    height: 16px;
    width: 16px;
    background: url() no-repeat 50%
}

.support-foot {
    position: absolute;
    left: 0;
    right: 0;
    bottom: 0;
    box-shadow: 0 -1px 4px rgba(0, 0, 0, .05);
    background: #fff;
    z-index: 2;
    -webkit-font-smoothing: antialiased
}

.support-foot:hover {
    background-color: #fff
}

.support-foot_input {
    position: relative
}

.support-foot_input+.foot-contact {
    border-top: 1px solid rgba(0, 0, 0, .015);
    background: #f9f9f9
}

.foot-contact {
    background: hsla(0, 0%, 100%, .6);
    height: 24px;
    line-height: 24px;
    font-size: 12px;
    -webkit-font-smoothing: antialiased;
    text-align: center
}

.foot-contact a {
    color: #999
}

.no-contact .foot-contact {
    display: none
}

.no-contact .scroll_mousewheel.isChat {
    padding-bottom: 52px
}

.no-contact .scroll_mousewheel {
    padding-bottom: 0
}

.no-contact .support-body {
    height: 460px
}

.no-contact.chat-page .support-body {
    height: 408px
}

.chat-textarea-box_input,
.chat-textarea-box_pre {
    margin: 0;
    box-sizing: border-box;
    position: absolute;
    z-index: 1;
    height: 100%;
    max-height: 152px;
    width: 100%;
    left: 0;
    right: 0;
    bottom: 0;
    overflow-y: auto;
    font-size: 14px;
    line-height: 1.428571429;
    border: none;
    resize: none;
    padding: 16px 85px 16px 14px;
    outline: none;
    font-family: inherit;
    white-space: pre;
    white-space: pre-wrap;
    word-wrap: break-word;
    overflow: hidden;
    min-height: 52px;
    height:52px;
}

.chat-textarea-box_input:focus,
.chat-textarea-box_input:hover,
.chat-textarea-box_pre:focus,
.chat-textarea-box_pre:hover {
    border: none;
    box-shadow: none
}

.chat-textarea-box_pre {
    position: relative;
    visibility: hidden
}

.placeholder {
    color: #999;
    position: absolute;
    height: 20px;
    line-height: 20px;
    left: 14px;
    top: 16px
}

.chat-textarea-box_tool {
    position: absolute;
    right: 10px;
    bottom: 0;
    z-index: 2
}

.chat-textarea-box_tool_item {
    height: 52px;
    position: relative;
    float: left
}

.chat-textarea-box_tool_item .pop-title {
    display: none;
    position: absolute;
    bottom: 100%;
    left: 50%;
    margin-bottom: -3px;
    -webkit-transform: translateX(-50%);
    transform: translateX(-50%);
    white-space: nowrap;
    box-shadow: 0 3px 18px 2px rgba(0, 0, 0, .1), 0 0 1px rgba(0, 0, 0, .05);
    font-size: 12px;
    background: #fff;
    line-height: 1em
}

.chat-textarea-box_tool_item .pop-title span {
    display: block;
    padding: 8px 10px;
    background: #fff;
    position: relative;
    z-index: 1
}

.chat-textarea-box_tool_item .pop-title h4 {
    font-size: 12px;
    margin: 0;
    font-weight: 400;
    padding: 12px 8px;
    padding-bottom: 0
}

.chat-textarea-box_tool_item .pop-title .chat-textarea-face-box_list {
    padding: 8px
}

.chat-textarea-box_tool_item .pop-title.face-box {
    right: -23px;
    left: auto;
    -webkit-transform: none;
    transform: none
}

.chat-textarea-box_tool_item .pop-title.face-box:after {
    right: 36px;
    left: auto
}

.chat-textarea-box_tool_item .pop-title:after {
    content: "";
    position: absolute;
    z-index: 0;
    height: 12px;
    width: 12px;
    display: inline-block;
    -webkit-transform: rotate(45deg);
    transform: rotate(45deg);
    background: #fff;
    box-shadow: 0 3px 18px 2px rgba(0, 0, 0, .1), 0 0 1px rgba(0, 0, 0, .05);
    left: 50%;
    margin-left: -6px;
    bottom: -4px;
    border-bottom: none
}

.chat-textarea-box_tool_item:hover .chat-textarea-box_tool_btn {
    opacity: .8
}

.chat-textarea-box_tool_item:hover .submit-off {
    opacity: .5
}

.chat-textarea-box_tool_btn,
.chat-textarea-box_tool_item:hover .pop-title {
    display: block
}

.chat-textarea-box_tool_btn {
    margin-top: 7px;
    height: 38px;
    width: 38px;
    border-radius: 100%;
    text-indent: -9999px;
    opacity: .5;
    overflow: hidden;
    -webkit-transform: translateZ(0);
    transform: translateZ(0)
}

.chat-textarea-box_tool_btn.face {
    background: url() no-repeat 50%
}

.chat-textarea-box_tool_btn.file {
    background: url() no-repeat 50%
}

.chat-textarea-box_tool_btn.human {
    background: url() no-repeat 50%
}

.chat-textarea-box_tool_btn.submit-off {
    background: url() no-repeat 50%;
    opacity: .4
}

.chat-textarea-box_tool_btn.submit {
    background: url() no-repeat 50%;
    opacity: .8
}

.chat-textarea-box_tool_btn.submit:hover {
    opacity: 1
}

.chat-textarea-box_tool_btn_file {
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
    opacity: 0;
    position: absolute;
    left: 0;
    right: 0;
    bottom: 0;
    top: 0;
    cursor: pointer
}

.chat-textarea-face-box {
    right: -23px;
    bottom: 100%;
    margin-bottom: -3px;
    display: none;
    -webkit-transform-origin: 225px bottom;
    transform-origin: 225px bottom
}

.chat-textarea-face-box,
.chat-textarea-face-box:after {
    position: absolute;
    background: #fff;
    box-shadow: 0 3px 18px 2px rgba(0, 0, 0, .1), 0 0 1px rgba(0, 0, 0, .05)
}

.chat-textarea-face-box:after {
    content: "";
    bottom: -5px;
    right: 36px;
    height: 12px;
    width: 12px;
    -webkit-transform: rotate(-45deg);
    transform: rotate(-45deg)
}

.chat-textarea-face-box.show+.pop-title {
    display: none
}

.chat-textarea-face-box_list {
    position: relative;
    z-index: 1;
    background: #fff;
    padding: 8px;
    width: 264px;
    max-height: 176px;
    overflow-y: auto
}

.chat-textarea-face-box_list li {
    float: left
}

.chat-textarea-face-box_list a {
    display: block;
    height: 40px;
    width: 40px
}

.chat-textarea-face-box_list a:hover {
    background-color: #efefef
}

.chat-textarea-face-box_list .list10 {
    background: url(../img/twemoji/1f610.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list11 {
    background: url(../img/twemoji/1f611.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list12 {
    background: url(../img/twemoji/1f612.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list13 {
    background: url(../img/twemoji/1f613.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list14 {
    background: url(../img/twemoji/1f614.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list15 {
    background: url(../img/twemoji/1f615.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list16 {
    background: url(../img/twemoji/1f616.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list17 {
    background: url(../img/twemoji/1f617.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list18 {
    background: url(../img/twemoji/1f618.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list19 {
    background: url(../img/twemoji/1f619.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list20 {
    background: url(../img/twemoji/1f620.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list21 {
    background: url(../img/twemoji/1f621.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list22 {
    background: url(../img/twemoji/1f622.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list23 {
    background: url(../img/twemoji/1f623.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list24 {
    background: url(../img/twemoji/1f624.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list25 {
    background: url(../img/twemoji/1f625.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list26 {
    background: url(../img/twemoji/1f626.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list27 {
    background: url(../img/twemoji/1f627.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-face-box_list .list28 {
    background: url(../img/twemoji/1f628.svg) no-repeat 50%;
    background-size: 60%
}

.chat-textarea-datalist {
    position: absolute;
    display: none;
    left: 16px;
    bottom: 100%;
    right: 16px;
    font-size: 12px;
    background: hsla(0, 0%, 100%, .98);
    padding: 10px 0;
    max-height: 140px;
    overflow-y: auto;
    z-index: 2;
    box-shadow: 0 3px 18px 2px rgba(0, 0, 0, .1), 0 0 1px rgba(0, 0, 0, .05)
}

.chat-textarea-datalist ul {
    line-height: 1em
}

.chat-textarea-datalist ul a {
    display: block;
    padding: 8px 16px;
    color: #333
}

.chat-textarea-datalist ul a:hover {
    background: #efefef
}

.has-new-msg {
    bottom: 100%;
    margin-bottom: 8px;
    background: #5d94f3;
    height: 26px;
    line-height: 26px;
    color: #fff;
    font-size: 12px;
    padding: 0 8px;
    box-shadow: 0 0 8px rgba(0, 0, 0, .2);
    opacity: 0;
    display: none;
    -webkit-transform-origin: center bottom;
    transform-origin: center bottom
}

.has-new-msg,
.has-new-msg:after {
    position: absolute;
    right: 12px
}

.has-new-msg:after {
    content: "";
    display: inline-block;
    height: 0;
    width: 0;
    border: 6px solid transparent;
    border-top: 6px solid #5d94f3;
    bottom: -5px;
    border-bottom: none
}

.support-prompt {
    position: absolute;
    top: 50%;
    -webkit-transform: translateY(-80%);
    transform: translateY(-80%);
    width: 100%;
    z-index: 2;
    text-align: center
}

.support-prompt h3,
.support-prompt p {
    margin: 0;
    padding: 0;
    margin-bottom: 5px
}

.support-prompt p {
    color: #9ba1af
}

.support-prompt_success {
    height: 70px;
    width: 70px;
    line-height: 1;
    display: inline-block;
    margin-bottom: 5px;
    background: url() no-repeat 50%
}

@media screen and (max-width:415px) {
    .kf5-chat-support-box {
        box-shadow: none;
        width: 100%;
        height: 100%
    }
}

.mobile .chat-textarea-box_input,
.mobile .chat-textarea-box_pre,
.mobile body {
    font-size: 15px
}

.mobile .kf5-chat-support-box {
    box-shadow: none;
    width: 100%;
    height: 100%
}

.mobile .kf5-chat-back,
.mobile .support-header,
.mobile .support-header_tool {
    display: none
}

.mobile .kf5-chat-support-box_scroll_inner {
    top: 0;
    height: 100%
}

.mobile .scroll_mousewheel.isChat,
.mobile .support-body {
    height: 100%!important
}

.mobile .scroll_mousewheel {
    height: 100%
}

.mobile .chat-textarea-box_tool_item:hover .pop-title {
    display: none
}

.mobile .support-prompt+.support-body_inner {
    position: relative
}

#fancybox-buttons {
    position: fixed;
    text-align: center;
    left: 0;
    width: 100%;
    z-index: 1;
    background: rgba(0, 0, 0, .5);
    height: 40px
}

#fancybox-buttons.top {
    top: 0
}

#fancybox-buttons.bottom {
    bottom: 10px
}

#fancybox-buttons a {
    display: inline-block;
    width: 40px;
    height: 40px;
    line-height: 40px;
    text-align: center;
    font-size: 18px;
    outline: none;
    opacity: .8;
    background-position: 50%;
    background-repeat: no-repeat
}

#fancybox-buttons a:hover {
    opacity: 1
}

#fancybox-buttons .fancybox-btnPrev {
    background-image: url()
}

#fancybox-buttons .fancybox-btnNext {
    background-image: url()
}

#fancybox-buttons .fancybox-btnPlay {
    background-image: url()
}

#fancybox-buttons .fancybox-btnPlayOn {
    background-image: url()
}

#fancybox-buttons .fancybox-btnToggle {
    background-image: url()
}

#fancybox-buttons .fancybox-btnToggleOn {
    background-image: url()
}

#fancybox-buttons .fancybox-btnClose {
    background-image: url()
}

#fancybox-buttons .fancybox-btnDisabled {
    opacity: .4;
    cursor: default
}


/*! fancyBox v2.1.5 fancyapps.com | fancyapps.com/fancybox/#license */

.fancybox-image,
.fancybox-inner,
.fancybox-nav,
.fancybox-nav span,
.fancybox-outer,
.fancybox-skin,
.fancybox-tmp,
.fancybox-wrap,
.fancybox-wrap iframe,
.fancybox-wrap object {
    padding: 0;
    margin: 0;
    border: 0;
    outline: none;
    vertical-align: top
}

.fancybox-wrap {
    position: absolute;
    top: 0;
    left: 0;
    -webkit-transform: translateZ(0);
    transform: translateZ(0);
    z-index: 2
}

.fancybox-skin {
    position: relative;
    background: #f9f9f9;
    color: #444;
    text-shadow: none;
    border-radius: 4px
}

.fancybox-opened {
    z-index: 3
}

.fancybox-opened .fancybox-skin {
    box-shadow: 0 10px 25px rgba(0, 0, 0, .5)
}

.fancybox-inner,
.fancybox-outer {
    position: relative
}

.fancybox-inner {
    overflow: hidden
}

.fancybox-type-iframe .fancybox-inner {
    -webkit-overflow-scrolling: touch
}

.fancybox-error {
    color: #444;
    font: 14px/20px Helvetica Neue, Helvetica, Arial, sans-serif;
    margin: 0;
    padding: 15px;
    white-space: nowrap
}

.fancybox-iframe,
.fancybox-image {
    display: block;
    width: 100%;
    height: 100%
}

.fancybox-image {
    max-width: 100%;
    max-height: 100%;
    border-radius: 0
}

#fancybox-loading,
.fancybox-close,
.fancybox-next span,
.fancybox-prev span {
    background-image: url(../img/fancybox_sprite.png)
}

#fancybox-loading {
    position: fixed;
    top: 50%;
    left: 50%;
    margin-top: -22px;
    margin-left: -22px;
    background-position: 0 -108px;
    opacity: .8;
    cursor: pointer;
    z-index: 6
}

#fancybox-loading div {
    width: 44px;
    height: 44px;
    background: url(../img/fancybox_loading.gif) 50% no-repeat
}

.fancybox-close {
    top: -18px;
    right: -18px;
    width: 36px;
    height: 36px
}

.fancybox-close,
.fancybox-nav {
    position: absolute;
    cursor: pointer;
    z-index: 4
}

.fancybox-nav {
    top: 0;
    width: 40%;
    height: 100%;
    text-decoration: none;
    background: transparent url(../img/blank.gif);
    -webkit-tap-highlight-color: rgba(0, 0, 0, 0)
}

.fancybox-prev {
    left: 0
}

.fancybox-next {
    right: 0
}

.fancybox-nav span {
    position: absolute;
    top: 50%;
    width: 36px;
    height: 34px;
    margin-top: -18px;
    cursor: pointer;
    z-index: 4;
    visibility: hidden
}

.fancybox-prev span {
    left: 10px;
    background-position: 0 -36px
}

.fancybox-next span {
    right: 10px;
    background-position: 0 -72px
}

.fancybox-nav:hover span {
    visibility: visible
}

.fancybox-tmp {
    position: absolute;
    top: -99999px;
    left: -99999px;
    max-width: 99999px;
    max-height: 99999px
}

.fancybox-lock,
.fancybox-tmp {
    overflow: visible!important
}

.fancybox-lock {
    width: auto
}

.fancybox-lock body {
    overflow: hidden!important
}

.fancybox-lock-test {
    overflow-y: hidden!important
}

.fancybox-overlay {
    position: absolute;
    top: 0;
    left: 0;
    overflow: hidden;
    display: none;
    z-index: 1;
    background: rgba(0, 0, 0, .8)
}

.fancybox-overlay-fixed {
    position: fixed;
    bottom: 0;
    right: 0
}

.fancybox-lock .fancybox-overlay {
    overflow: auto;
    overflow-y: scroll
}

.fancybox-title {
    visibility: hidden;
    font: normal 13px/20px Helvetica Neue, Helvetica, Arial, sans-serif;
    position: relative;
    text-shadow: none;
    z-index: 5
}

.fancybox-opened .fancybox-title {
    visibility: visible
}

.fancybox-title-float-wrap {
    position: absolute;
    bottom: 0;
    right: 50%;
    margin-bottom: -35px;
    z-index: 5;
    text-align: center
}

.fancybox-title-float-wrap .child {
    display: inline-block;
    margin-right: -100%;
    padding: 2px 20px;
    background: transparent;
    background: rgba(0, 0, 0, .8);
    border-radius: 15px;
    text-shadow: 0 1px 2px #222;
    color: #fff;
    font-weight: 700;
    line-height: 24px;
    white-space: nowrap
}

.fancybox-title-outside-wrap {
    position: relative;
    margin-top: 10px;
    color: #fff
}

.fancybox-title-inside-wrap {
    padding-top: 10px
}

.fancybox-title-over-wrap {
    position: absolute;
    bottom: 0;
    left: 0;
    color: #fff;
    padding: 10px;
    background: #000;
    background: rgba(0, 0, 0, .8)
}

@media only screen and (-webkit-min-device-pixel-ratio:1.5),
only screen and (min--moz-device-pixel-ratio:1.5),
only screen and (min-device-pixel-ratio:1.5) {
    #fancybox-loading,
    .fancybox-close,
    .fancybox-next span,
    .fancybox-prev span {
        background-image: url(../img/fancybox_sprite@2x.png);
        background-size: 44px 152px
    }
    #fancybox-loading div {
        background-image: url(../img/fancybox_loading@2x.gif);
        background-size: 24px 24px
    }
}


/*新加的样式*/
.form_upload_file{
    background: #EFF5F5;
    height: 26px;
    line-height: 26px;
    padding-left: 10px;
    overflow: hidden;
}

.form_upload_file .delete{
    float:right;
    padding-right: 10px;
    color: #FC8489;
}

.btn-form_upload{
    border: 1px solid #DEDEDE;
    box-shadow: #DEDEDE 0px 1px 2px;
}
.form_upload_file .file_name{
    width: 80%;
    display: inline-block;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}
